1. How many years has your company been in business and have you been in business under any other name?

Answer to look for: When it comes to how long they have been in business, the longer the better. Do not trust what they say, even if they seem like a nice trustworthy person, to be a responsible consumer you need to do some research. Take the time to check up on the company with the Better Business Bureau and check with county records to make sure there are no legal disputes hanging around. Another great way to make sure they are a good pool contractor is to ask for references. You need to also call the references they give. If there are pools they are currently constructing be sure to call those references and ask them about how the construction is going and if there are any problems. A reputable company should be fine with any of these requests. Ask if the company has a certified service professional (CSP) on staff and go with a company that gives you an affirmative.

2. Are you, the builder, licensed and bonded?

Answer to look for: Even though some states do not require a license, it is important that your builder has one because it ensures they really know what they are doing. If they are licensed, check on their record with the licensing agency. Do not require just the builder to be bonded and licensed but his sub-contractors as well...and get it in writing. This will ensure you that you don't end up with a sleaze bag that does shoddy work then disappears.

3. How much insurance do you, the builder, have and what kind is it?

Answer to look for: They should have full, comprehensive insurance. Any kind of harm done to your property or to anyone in and around the property during pool construction needs to be covered. Remember that warranties sometimes have small print. So, make sure you know what is and isn't covered.

What if a gas line, a water line, etc., is broken during excavation? This is not unthinkable and can cause incredible damage, so know who will be responsible for such damage. Any promise or claim that will affect your pool or home property needs to be in writing.

4. Do you have a building permit for my pool?

Pools require building permits. Make sure your builder will be the one applying for and picking up these permits from local authorities.

It is important to be an educated consumer. So educate yourself on what goes into a successful pool construction. The more you know the better off you will be and less likely to be taken advantage of. Go to the library and the Internet to find out as much as you can about building a pool so you are prepared for each eventuality.